Shipping Policy

Thank you for shopping with Élan. We're committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and chosen shipping method. Estimated delivery times are provided at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

International Shipping

We ship internationally. Please note that customs duties, taxes, and fees may apply depending on your country and are the responsibility of the customer.

Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us at your earliest convenience and we will work to resolve the issue promptly.

Contact Us

For any shipping-related questions, please reach out to our team and we'll be happy to help.